GLAMMAA Naturals – Return & Refund Policy We want you to be happy with your purchase. If something isn’t right, we’ll do our best to sort it out quickly and fairly.Eligibility Because our products are cosmetic and handmade in small batches, we can only accept returns if:
• the item arrives damaged,
• you receive the wrong item, or
• there is a clear quality issue.For hygiene and safety, we cannot accept returns on opened or used skincare/haircare products.If your order arrives damagedPlease contact us within 48 hours with:
• your order number
• a photo of the damaged item
• a photo of the packagingWe will offer a free replacement or a refund.If you receive the wrong item. Let us know within 7 days and we’ll send the correct item at no extra cost.RefundsRefunds are issued to your original payment method once the return (if required) is received and inspected.
Refunds may take 3–10 working days, depending on your bank.Non-returnable items
• opened or used products
• items purchased more than 14 days ago
• sale items
• personalised orders Contact
Email: support@glammaanaturals.com